Privacy Policy

Last updated: [Insert date]

1. General

VonLaura (“we”, “us”, or “our”) is committed to protecting your privacy and personal data. This privacy policy explains how we collect, use, store, and protect your personal data when you visit our website or shop through our online store at www.vonlaura.com.

We comply with the General Data Protection Regulation (GDPR) when handling personal data, regardless of whether you reside within or outside the EU/EEA.

2. What Information We Collect

We may collect the following personal data from you:

  • Contact information: name, address, email address, phone number 
  • Payment and delivery information: billing address, shipping address, payment confirmation 
  • Account information: username, password, security questions 
  • Communication: emails and messages sent via contact forms 
  • Technical data: IP address, browser type, device information, and cookies 

3. How We Use Your Data

We process your personal data to:

  • Handle and deliver your orders 
  • Send order confirmations and delivery notifications 
  • Create and manage your customer account 
  • Provide customer support when needed 
  • Fulfill legal obligations, such as accounting requirements 

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Performance of a contract (e.g., for order fulfillment) 
  • Legal obligation (e.g., under bookkeeping laws) 
  • Legitimate interest (e.g., to improve our services) 

5. Sharing of Information

We never share your personal data with third parties for marketing purposes. We only share data with third parties when necessary to provide our services, such as:

  • Payment providers 
  • Shipping providers 
  • Technical service providers (e.g., web hosting, platforms) 

These recipients may only use the data to perform their service and are obligated to comply with applicable data protection laws.

6. Third Parties and External Links

Our website may contain links to external websites or services operated by third parties (e.g., payment or delivery providers). We are not responsible for the content or data handling practices of those sites.

Third-party providers we work with have their own privacy policies. We recommend reviewing their terms before sharing personal data directly with them.

7. Data Storage and Retention

We store your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by law. We have procedures in place to ensure that we do not retain unnecessary data and that we minimize retention periods.

Order, purchase, and usage history is retained only if necessary and where the data has not been anonymized.

8. Your Rights

As a data subject, you have the right to:

  • Access your personal data 
  • Request correction or deletion 
  • Restrict or object to processing 
  • Request data portability 

Complaints and Supervisory Authority

If you believe that your data has been handled improperly, you can always contact us at VonLaura. You may also file a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten – IMY).

Please contact us via email if you wish to exercise any of your rights. Email: [Insert your email address]

9. Cookies

We use cookies to improve the functionality of our website. Cookies are small text files stored on your device. We use them to:

  • Save settings and enhance user experience 
  • Remember what you’ve placed in your shopping cart 
  • Perform analytics and traffic statistics 
  • Display targeted advertising from third parties (e.g., Google or Meta) 

We may also allow certain third-party providers (such as analytics tools and ad networks) to place cookies to improve website content, marketing, and services.

Most web browsers accept cookies by default, but you can change your browser settings to block or delete cookies. Note that blocking cookies may impact the website’s functionality.

10. International Data Transfers

If we use service providers outside the EU/EEA, we ensure appropriate safeguards are in place, such as the European Commission’s Standard Contractual Clauses.

11. Contact Information

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

VonLaura
 Email: [Insert your email address] Website: www.vonlaura.com